BH Reviews
Based on 28 customer reviews and online research, bhcosmetics.com has a consumer rating of 1.9 out of 5 stars, indicating that most customers are not satisfied with BH.
5 Stars(5)
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4 Stars(1)
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3 Stars(0)
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2 Stars(2)
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1 Star(20)
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How would you rate BH?
Top Reviews
Don't order from this company! I ordered on 07/07/20 and my order is STILL pending shipment! I emailed CS, and they basically told me too bad! They wouldn't let me cancel my order although it's still pending shipment! I ordered from glow recipe on 7/12, and they have already sent me shipping confirmation! During this pandemic I have ordered from several companies and have had 0 issues! Go elsewhere with your hard earned money
I ordered almost two months ago and I understand we are in a bad situation but they wont replay to me and I just asked for the status of my package, just tell me where is it! They didnt respond for two weeks now, not on facebook or email and Im sick of it and god knows if I get it or not. Worst service ever.
Customer Reviews (28)
I had been looking at BH COSMETICS for over a year looked at youtube reviews and wanted to give them a try there dollar store quality at best
I've ordered from BH Cosmetics twice... I own maybe 5 or 6 eye shadow palettes and 3 blush palettes and a set of brushes and have been extremely happy with all of my purchases (along with a purchase from Ulta which is where I found the brand originally). This makeup is reasonably priced and looks good on... there are a variety of shades/colors and I had zero problem with shipping/tracking/delivery.
I'm glad I ordered before seeing all these reviews as I'm very satisfied and if I had seen these reviews first, I'd never tried them out. IBY Beauty is another fave... just because make up is more expensive, doesn't make it better quality.
Made an order on 21st February worth 78.44 USD. It has been 66 days in transit and stll no clue.When contacted customer service, got a reply saying my order is on its way and delay due to current pandemic( More than 2 months ???? ). After that no reply at all.No money No package. Eventhough I get it after this, I did not order to get those stuff to get delivered after 03 months I ordered those. Do not waste your money on them
So far I've made around 2 orders to BH Cosmetics. I had no issue the first time, as it said on the site, it would be 1-3 days to process, then 8 days to ship. So far it has done this both times with no issue. The products worked great and didn't arrive broken. The tracking was extremely accurate down to the minute they put it on my doorstep. I see many reviews talking about issues of shipping times, but judging from how easily I could track my package with little issue, that's less of BH's fault and more of FedEx's (the shipping service they use) fault. Or just maybe a lot of people who didn't put their address correctly/other issues on their part.
I placed an order for a palette of shadows and a palette of blushes and I did not receive my products and they did not send the products or refund my money. I have not received any help from them, they do not have professional ethics and their customer service is null. I don’t recommend.
I placed an order for a palette of shadows and a palette of blushes and I did not receive my products and they did not send the products or refund my money. I have not received any help from them, they do not have professional ethics and their customer service is null
I ordered my products over a month ago however every time I check the delivery status it said that it didn't ship as yet (still at warehouse). When I requested a refund after waiting for a month, they decided to ship the products. I told them that it was way out of delivery eta and I didn't want them anymore. They are refusing to give me a refund and have been ignoring my requests. I still didn't get the products even though they were shipped. I filed a claim with Paypal. Lets see if it works.
THIS COMPANY TAKES COMPLETE ADVANTAGE OVER PEOPLE! THERE LARGE FOLLOWING DOES NOT MEAN A THING, IF THEY WILL TAKE YOUR MONEY AND NOT SEND THE PRODUCT. I SENT A MESSAGE TWO DAYS BEFORE THE FAKE SHIPMENT ASKING THE STATUS OF MY PRODUCT, THEY REPLIED I SHOULD RECEIVE IT ON 2/28. THIS MORNING I AM SITTING IN MY LIVING ROOM, LOW AND BEHOLD I LOOK AT MY EMAIL, IT SAYS MY PACKAGE WAS DELIVERED. NOT ONE FEDEX TRUCK DELIVERED TO MY DOOR, WHILE I WAS IN MY LIVING ROOM ON THIS SUNDAY MORNING. THEY ALSO STATED USPS WILL DELIVER THE PACKAGE, SO HOW DID FEDEX DELIVER THE PACKAGE.
I DISPUTED THE CHARGE AND WILL NEVER ORDER FROM THESE CROOKS AGAIN. SIDE NOTE: THEY MAY BE LOYAL TO SOME, BUT TO OTHERS THEY GET OVER ON BECAUSE THEY THINK THEY CAN...
Scam. Ordered from BH Cosmetics official website but never received my makeup palette. Package was sitting in another state for 2 weeks. I disputed the charge and got my money back. Do not order from here. They just want your money and not to see you happy. Screenshots were taken February 23,2021.
I ordered my products on January 20. Its February 15th and still nothing has arrived. Their website says it will take up to 10 business days but it is misleading. They have very bad customer service and will not help you out in case of issues. I have emailed them with concern that their website doesnt say true information about shipping times and that I have right to ask for refund when they dont provide their end of the deal but they declined my request. They blame everything on Covid-19, saying that it causes delays but if you look through older reviews seems that for several years now they have had this amazingly low quality service. IF YOU LOVE YOURSELF DO NOT BUY FROM THEIR WEBSITE!
This has been the biggest headache and I look forward to finally being done with them. If they manage to deliver my order. ( doubting that already).
I bought stuff like more than 25 days and I'm not receive my page yet
52 / 5000
Translation results
I tried to contact them more than once, but there was no clear answer